Terms and Conditions

General terms and conditions of business

1. Scope
The terms and conditions you have entered into with us as the provider (TE Force GmbH). Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.


2. Contracting parties, conclusion of contract
The purchase contract is concluded with TE Force GmbH.

The presentation of the products does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been submitted.

When the contract with us is concluded depends on the payment method you choose:

Prepayment
When you place your order, we will send you our account details to carry out the transfer.

Credit card
When you place your order, you will also send us your credit card details. Once you have been identified as the legitimate cardholder, we will ask your credit card company to initiate the payment transaction and thereby accept your offer.

SOFORT transfer
After placing your order, you will be redirected to the website of the online provider SOFORT Überweisung, where you confirm the payment instruction to SOFORT Überweisung. This concludes the contract with us.

3. Contract language, contract text storage
The languages ​​available for concluding the contract are German and English.
We do not store the contract text.

4. Delivery conditions
In addition to the stated product prices, shipping costs are also added. You can find out more about the shipping costs in the offers.

We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

5. Payment

In our shop you can generally use the following payment methods:

Prepayment
If you choose to pay in advance, we will give you our bank details and deliver the goods after receipt of payment. Please let us know again when you have made the payment.

Credit card
When you place your order, you also send us your credit card details.
After you have been identified as the legitimate cardholder, we will ask your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction will be carried out automatically by the credit card company and your card will be charged.
SOFORT transfer
After placing your order, you will be redirected to the website of the online provider SOFORT Überweisung. In order to pay the invoice amount via SOFORT Überweisung, you must have an online banking account with PIN/TAN procedure that is activated for participation in SOFORT Überweisung, identify yourself accordingly and confirm the payment instruction to us. You will receive further information during the ordering process. The payment transaction will then be carried out immediately by SOFORT Überweisung and your account will be debited.
6. Retention of title
The goods remain our property until full payment has been made.

7. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects applies.
The limitation period for claims for defects in used goods is one month from delivery of the goods.
The above restrictions and shortening of time limits do not apply to claims based on damages caused by us, our legal representatives or vicarious agents

in case of injury to life, body or health,
in the event of intentional or grossly negligent breach of duty or malice,
in the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
within the framework of a guarantee promise, if agreed or
insofar as the scope of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact terms and conditions can be found on the product itself and on special information pages in the online shop.

8- Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR), which you can find here http://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.


Privacy Policy
We are pleased that you are interested in our website. The protection of your privacy is very important to us. Below we provide you with detailed information about how we handle your data.

Data collection and use for contract processing
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). The data collected can be seen from the respective input forms. We use the data you provide to process the contract and handle your enquiries. After the contract has been fully processed, your data will be blocked for further use and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you below.

Data transfer for contract fulfilment
In order to fulfil the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Right to information and contact options
You have the right to free information about the data we have stored about you and, if applicable, the right to have this data corrected, blocked or deleted. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, or if you wish to revoke consent given or object to a specific use of data, please contact us directly using the contact details in our legal notice.